Subscriber Services
Manage Online
Request redelivery, check your account balance, make a payment, or even start a new print or e-edition subscription online.
Manage SubscriptionAll subscribers should first log in using the "Print Subscriber" login tab.
Be sure to read the notes under the "Some things to be aware of" heading. If you need any help, contact us using any of the methods below.
Some things to be aware of:
- New accounts go through a review process before starting
- In order to manage your account, we must have the following information for you in our system:
- Last Name
- 10-digit phone number
- Street number
- Zip code
- Any subscriber can use the "Digital Subscriber" login tab once you have logged in and set up your email address and password
Contact Us
- Subscriber Services
- (661) 246-3936
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Office Hours
- Mon-Fri 6 a.m. to 2 p.m.
Premium Days
Rates apply to single copy purchases.Â
- March 2023 - Fred Hall’s Central Valley Sports Show ($1.50 per issue)
- May 2023 - Tehachapi Visitor Guide ($1.50 per issue)
- August 2023 - B Varsity Football ($1.50 per issue)
- November 23, 2023 - Thanksgiving Edition ($3.95 per issue)
- December 2023 - Pete Tittl’s Dining Guide ($1.50 per issue)
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Frequently Asked Questions
Automated subscriber services are available 24/7 for your convenience at https://services.bakersfield.com/. If you prefer personal service, contact us during office hours by calling (661) 246-3936, or emailing CustomerCare@bakersfield.com.
Customer Service Hours
- Mon-Fri 6 a.m. to 2 p.m.
Please allow 2 business days for processing online transactions.
Report a Missing Paper or Delivery Problem
You can report a missing paper or delivery problem by contacting us at CustomerCare@bakersfield.com, using our online automated system, or by calling (661) 246-3936.
Expected Delivery Times
6 a.m. Monday through Friday
7 a.m. Saturday and SundayChange My Delivery Address/Phone Number
You can update your account information online here or by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.
What is EZ PAY?
Simplify your life with EZ Pay. It’s an automatic payment plan where you can renew your subscription each month from either your credit card or checking account.
Make a Payment Online
You may make a payment online by using your Visa, Mastercard or Discover credit card through our online automated system.
Make a Payment via U.S. Mail or Phone
You may make a payment by phone with your checking account, Visa, Mastercard or Discover credit card by calling us at (661) 246-3936.
Mail:
The Bakersfield Californian
Attention: Circulation Department
3700 Pegasus Drive STE 100
Bakersfield, CA 93308Update Credit Card Information
You can update your account information by calling (661) 246-3936. Do not email your credit card number. Customer Service office hours are Monday through Friday - 6 a.m. - 2 p.m.
What if I Don’t Want to Pay by Credit Card?
We also accept checks, money orders, debit cards and cash. Please make cash payments at 3700 Pegasus Drive STE 100.
Are there digital only and print only rates?
Yes. The digital only rate is $12.99 per month. The print rate is $29.99 per month for 7 day delivery.
How Can I Tip My Carrier?
You may include carrier tips with your renewal payments, send a separate check or money order, or include as a fixed amount in your monthly EZ Pay debit.
What Happens When My Subscription Expires?
You will receive a renewal 30 days prior to your expiration date. We will continue to deliver the paper during your grace period, unless otherwise notified.
Electronic Edition - Subscription or Single Copy
We now deliver to your computer, tablet or smartphone! You can find out more about this and subscribe by clicking here.
Subscriptions via U.S. Mail
We can mail your subscription anywhere in the Continental U.S. Please contact customer service for rates and subscription plans at (661) 246-3936.
Purchase a Back Issue The Bakersfield Californian
We maintain a one year archive of newspapers. Contact customer service via phone (661) 246-3936 or email CustomerCare@bakersfield.com to inquire.
Request a Gift Subscription
You can purchase a gift subscription online or by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.
Going on vacation?
It's a good idea to use our convenient Vacation Hold service when you're going out of town for a few days. We can hold your papers and deliver them when you return, or you can donate your papers to our Californian in Education program. If you prefer, you can suspend delivery and you will not be charged for these days. Just contact us at CustomerCare@bakersfield.com, use our online automated system, or call us at (661) 246-3936.
What is a Vacation Donation?
The vacation donation program is our number one source of funding for the CIE program. This program is simple, and anyone who has a home delivery subscription can participate. When you go on vacation, you have the option to donate your newspapers to the CIE program. Just contact us at CustomerCare@bakersfield.com, use our online automated system, or call us at (661) 246-3936.
What is the Californian in Education Program?
We established the Californian in Education program more than twenty years ago. This program provides our local schools with copies of the newspaper at little or no cost to them. The use of the newspaper helps students develop strong reading and writing skills, while allowing them to explore math, science, politics, health, geography and current events that are relevant to their everyday lives. We also provide teachers and students with special educational programs throughout the school year.
The Californian in Education program relies solely on sponsorship funding. We have developed several fundraisers to help cover the costs of running the Californian in Education program. If you are interested in becoming a Partner in Education, please contact us at:
Californian In Education
Email: cie@bakersfield.com
Phone: (661) 246-3936Jobs
Have a Carrier compliment?
You can share a carrier compliment by contacting us at CustomerCare@bakersfield.com or by calling (661) 246-3936.
If you have a question or problem that this site doesn't address, please feel free to contact us at CustomerCare@bakersfield.com or call (661) 246-3936. Thanks for reading The Bakersfield Californian!
Updated 06/15/23
Newspaper Rack Locations
Find the nearest newspaper rack to you! Spot an empty rack? Call (661) 246-3936.
Tehachapi
- Kelly's: 20424 Brian Way
- Carlos Donuts: 20011 W Valley Blvd
- Teas Donuts: 807 Tucker Rd
- Henry's Cafe: 550 Tucker Rd
- Post Office: 1085 Voyager Dr
- Tehachapi News Office: 411 N Mill St
- Kelcy's Cafe: 110 W Tehachapi Blvd
- Primo Burger: 118 E F St
- Village Grill: 410 E Tehachapi Blvd
- Gracian's Mexican Rest: 860 E Tehachapi Blvd
- Sunrise Way & S Curry St: 125 Sunrise Way Updated 06/16/2023
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